What are the key features and benefits of Courier Software? First, you must know that purchasing goods and services with delivery to your home or office – a business that has been growing for several years now, and in times of crises and epidemics – is accelerating its growth significantly. Delivery of prepared food has become commonplace for most families, and in the coming year, it will be the turn of other types of goods.
Already, people send keys, documents and small packages to each other using a taxi. With the development of the foot courier industry, this service will be in increasing demand.
If your business has its own delivery service or is planning to launch one, you simply need a mobile application to automate delivery. It is convenient for users to order and pay for the service through it, and for couriers to receive tasks and navigate the area.
The owner of a store, transport and home furniture company, city transport service, and motor courier, now is the best time to develop your business and not fall behind other competitors. To design the application you need based on the features you need so that you are aligned. Advance with technology! By designing your application, you will distance yourself from your competitors, and it will also increase your income.
Awesome Features Designed by Courier Software
In the world, lots of big and small packages are moved daily. Transporting these packages by private car is not only time-consuming but also expensive. Utilizing courier software for running a courier service is the best way to solve this problem.
The design of the Courier Software application is an awesome tool for organizing requests and courier services, which has made the process of using Courier Software much easier and more phenomenal than before, and people can request their service easily and at any time in a short period of time.
- Show the location of the courier (driver) to the user
- Ability to see couriers and vans ready for work
- Application of drivers (couriers) to receive orders
- Courier settlement request
- Automatic billing request
- A courier sent manually by the operator of the management panel
- The possibility of booking a courier
- Possibility of routing for the driver
- The possibility of contacting the customer and the courier
- The ability to send messages to the app
- Ability to send notifications
How Does It Work?
Restaurant food delivery app
Let’s explain with an understandable example. The user wants to order pizza for dinner, but does not know which establishment. Then he/she opens a food delivery application, clicks on the desired button in the menu and selects the restaurant he/she likes. The establishment learns about the received order and begins to prepare the dish.
But that’s not all, there is one more participant in the process – the courier. When the dish is ready, he/she sees it in his/her driver app and takes the order to work.
After some more time, the courier delivers the order, the person receives his food, and the money for the dish and delivery (and also a service fee) is debited from the card. Couriers also need a separate application. This is one of the main features of creating your own service in this area. You just need to integrate your POS system (as a restaurant) with Courier Software, or create delivery orders manually in the Courier Software and dispatch them to your couriers.
Service for grocery delivery from a store
A similar scheme works here as in the previous paragraph. Instead of a section with restaurants, such applications will have a list of grocery stores. The user collects a basket of goods for the minimum order amount, selects a delivery time, pays, and waits for the courier, without wasting his time going to the store. The prices remain the same as for a regular trip to the supermarket.
Conclusion
One of the important options in maintaining the relationship between the customer and the courier service is the communication part. This feature has been created in order to communicate with the user and the driver in case of any problem and have a good experience of the software.
Customer orders are an important part of a courier company’s business. You can track orders online using the management panel of Courier Software application, this feature is provided for both the customer and the Courier company.
Be aware of all the movements of your driver by tracking the vehicle while sending parcels. Courier management software has a GPS tracking feature that allows you to track vehicle movements in real time on a map.
So, if a driver deviates from designated routes, makes unnecessary stops, takes longer breaks, or even goes over the speed limit, you’ll notice immediately and take action to get your drivers on the app.
